Terms and conditions
Terms & Conditions
Welcome to Hestia. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before using our services.
1. General
By using this website, you confirm that you are at least 18 years old or using the website under the supervision of a parent or guardian.
We reserve the right to update, change, or replace any part of these Terms & Conditions at any time without prior notice.
2. Products & Availability
We strive to ensure that all product descriptions, images, and prices are accurate. However, slight variations in color may occur due to screen settings and photography lighting.
All products are subject to availability. We reserve the right to discontinue or limit quantities of any product at any time.
3. Pricing & Payment
All prices listed on the website are in the selected currency and are subject to change without notice.
We accept secure online payment methods available at checkout. Orders will only be processed after payment confirmation.
4. Shipping & Delivery
Delivery times may vary depending on your location and shipping provider. Hestia is not responsible for delays caused by shipping companies, customs, or unforeseen circumstances.
Customers are responsible for providing accurate shipping information. We are not responsible for lost orders due to incorrect addresses.
5. Returns & Exchanges
We want you to love your purchase. If you receive a damaged or incorrect item, please contact us within the stated return period.
Returned items must be unused, unwashed, and in their original condition with tags attached.
For hygiene and quality reasons, some items may not be eligible for return or exchange.
6. Intellectual Property
All content on this website, including logos, images, designs, text, and graphics, is the property of Hestia and may not be copied, reproduced, or used without written permission.
7. Privacy
Your personal information is handled securely and used only for order processing, customer support, and improving your shopping experience.
8. Limitation of Liability
Hestia shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
9. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us through our customer support channels.
Thank you for choosing Hestia 🤍